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OGPP Strategy Advisor

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Privacy Policy

This Privacy Policy explains how OG Project Partners Inc. collects, uses, stores, discloses, protects and manages personal information in connection with OGPP Strategy Advisor and related communications, including email and SMS messaging delivered through Mailchimp or other authorized service providers. Effective October 1, 2026.

Last updated: October 24, 2026

1. Introduction and scope

This Privacy Policy applies when you use or interact with:

  • the OGPP Strategy Advisor website and subscription platform;
  • the AI chat interface;
  • prompt libraries, templates, business guides and generated documents;
  • document-review requests and strategy or advisory services;
  • account, authentication, billing and payment workflows;
  • contact, support, consultation and scheduling forms;
  • email campaigns and transactional notifications;
  • SMS marketing, service and account notifications; and
  • other related OG Project Partners Inc. services that link to this Policy.

1.1 Definitions

In this Policy, “OGPP,” “we,” “us” and “our” mean OG Project Partners Inc. “You” means an individual who accesses or uses a service covered by this Policy.

Your use of OGPP services is subject to this Policy and any applicable Terms of Use. Where consent is required, OGPP will request it in an appropriate form. This Policy does not create consent where applicable law requires a separate affirmative choice.

2. Privacy commitment

OGPP is committed to privacy-aware, security-by-design and responsible-AI practices. We aim to collect only the personal information reasonably required to provide, secure, improve, bill, support and manage our services and communications.

3. Personal information we collect

3.1 Account information

We may collect:

  • name and email address;
  • password or authentication credentials in protected form;
  • company name, country, province, state or region;
  • role, industry or business category;
  • account-creation date, login activity and subscription status; and
  • account settings and communication preferences.

3.2 Billing information

Billing may be handled by Stripe or another authorized payment processor. We may receive limited billing information, such as:

  • customer or transaction identifier;
  • payment and subscription status;
  • billing email;
  • invoice and tax-related information;
  • payment-failure notices; and
  • renewal, cancellation or refund status.

3.2.1 Payment-card information

OGPP does not intentionally store full payment-card numbers.

3.3 Chat and AI interaction data

If you use the AI chat interface, we may collect:

  • prompts, questions and AI-generated responses;
  • conversation history, timestamps and usage volume;
  • selected quick prompts and feedback on outputs;
  • strategy-check and readiness-assessment responses; and
  • information submitted for SOPs, KPIs, automation plans, business documents or roadmaps.

3.4 Uploaded files and review content

If you request document review or upload content, we may collect:

  • uploaded documents and pasted text;
  • SOP drafts, business plans, strategy documents and assessment outputs;
  • operational descriptions and review instructions; and
  • personal, business or contact information contained in submitted materials.

3.5 Support, contact and scheduling information

If you contact OGPP or book a service, we may collect:

  • your name, email address and telephone number;
  • organization and role;
  • enquiry subject, message and desired outcome;
  • support category, account email and attachments;
  • preferred appointment time and scheduling information; and
  • communication and support history.

3.6 Website, device and analytics information

We may collect:

  • IP address, browser type, device type and operating system;
  • pages visited, session duration and referral source;
  • click activity and conversion events;
  • cookie or similar identifiers and approximate location; and
  • error, security and performance logs.

3.7 Email marketing information

If you subscribe to email updates or otherwise provide the required permission, we may collect:

  • your email address and related contact information;
  • the date, source, wording and status of consent;
  • communication and content preferences;
  • delivery, opening, click and campaign-engagement information; and
  • unsubscribe, suppression, bounce and complaint status.

3.8 SMS messaging information

If you subscribe to or interact with OGPP text messages, we may collect:

  • your mobile telephone number;
  • your name, organization or account identifier, where provided;
  • the date, time, source, method and wording associated with your consent;
  • SMS program and communication preferences;
  • messages, keywords and responses you send, including STOP and HELP requests;
  • message-delivery, engagement, error and opt-out information;
  • mobile carrier and routing information required to deliver messages; and
  • records needed to demonstrate consent and messaging compliance.

4. Sensitive information

Do not submit sensitive or regulated information unless it is necessary, authorized and specifically requested through an appropriate secure process. In particular, do not submit through the AI chat, ordinary email, SMS or general support forms:

  • social insurance or government identification numbers;
  • full banking details or payment-card numbers;
  • medical records or protected health information;
  • confidential legal or immigration files;
  • employee disciplinary records;
  • passwords, API keys or authentication secrets;
  • trade secrets or highly confidential client information;
  • children’s personal information; or
  • regulated financial records.

4.1 SMS is not a confidential channel

SMS is not an appropriate channel for confidential or highly sensitive information. Messages may be visible to anyone with access to your device or mobile account.

5. How we use personal information

OGPP may use personal information to:

  • create, authenticate and manage accounts;
  • provide trial, subscription and membership access;
  • verify payments and manage billing, renewals and cancellations;
  • operate the AI chat interface and generate AI-assisted outputs;
  • provide prompt libraries, templates, business guides and related resources;
  • process document-review requests and deliver strategy or advisory services;
  • respond to enquiries and provide customer support;
  • send transactional email or SMS notifications;
  • send marketing communications where permitted;
  • administer event, webinar, consultation or appointment reminders;
  • manage consent, communication preferences, suppressions and opt-outs;
  • analyze service usage, campaign performance, conversion and retention;
  • improve product functionality, reliability and user experience;
  • detect, prevent and investigate fraud, misuse and security incidents;
  • enforce applicable agreements and maintain audit records; and
  • meet legal, regulatory and compliance obligations.

5.1 Purpose limitation

We will not use personal information for a materially different purpose without providing notice and obtaining additional consent where required.

6. AI processing

OGPP Strategy Advisor may use third-party AI providers to process prompts, files, text and related information. When you use AI-enabled features, your inputs may be transmitted to AI systems or service providers to generate a response or requested deliverable.

AI processing may include:

  • prompt analysis and text generation;
  • summarization and document structuring;
  • preliminary strategy and operational guidance;
  • SOP, KPI and roadmap development;
  • readiness assessment; and
  • automation-opportunity mapping.

6.1 Human review required

AI outputs may be incomplete or inaccurate and require appropriate human review. Do not submit information that you are not authorized to process or disclose. Additional information about provider-specific processing may be made available within the relevant service or terms.

7. Consent and other lawful grounds

Depending on the circumstances and your location, OGPP may rely on:

  • your consent;
  • steps taken at your request or performance of a contract;
  • reasonable business purposes permitted by law;
  • compliance with a legal obligation; or
  • another lawful basis recognized in the applicable jurisdiction.

7.1 Withdrawing consent

Where OGPP relies on consent, you may withdraw that consent, subject to legal, contractual or operational restrictions and reasonable notice. Withdrawal does not invalidate processing that occurred lawfully before consent was withdrawn.

Consent to email marketing does not automatically constitute consent to SMS marketing. Consent for one SMS program or purpose does not automatically extend to materially different programs or purposes.

8. Payment processing

Payments are processed by third-party payment providers, such as Stripe, under their own terms and privacy policies.

OGPP receives limited payment-related information needed to confirm transactions, activate subscriptions, manage billing, process cancellations or refunds, manage invoices and respond to billing issues. OGPP does not intentionally store full payment-card details.

9. Email communications and Mailchimp

OGPP may use Mailchimp or another authorized communications provider to send and manage email communications.

Transactional emails may include:

  • account confirmation and security notices;
  • trial, membership and service updates;
  • billing, payment-failure and invoice notices;
  • subscription, renewal and cancellation confirmations;
  • review-request or appointment confirmations; and
  • support responses and operational notices.

9.1 Marketing emails

Where permitted, marketing emails may include:

  • product and platform updates;
  • template, guide and resource announcements;
  • event or webinar invitations;
  • advisory offers; and
  • educational or promotional content.

9.2 Unsubscribing and email tracking

You may unsubscribe from marketing emails using the unsubscribe link included in the message. Unsubscribing from marketing does not prevent OGPP from sending essential transactional or service-related emails.

Email engagement technologies may allow OGPP and its providers to identify delivery, opening, click, bounce and unsubscribe activity. You may limit some tracking through your email-client settings, although those controls are managed by your email provider.

10. SMS messaging and Mailchimp

10.1 SMS program purposes

OGPP may use Mailchimp and participating telecommunications providers to send:

  • account, membership and service notifications;
  • requested support or enquiry responses;
  • appointment, event, webinar or consultation reminders;
  • Strategy Advisor updates and member communications;
  • transaction or security-related notices; and
  • promotional messages where the required consent has been obtained.

10.1.1 Transactional messages are not marketing consent

Service or transactional messages will be limited to the relevant service purpose. OGPP will not treat a transactional relationship as consent to unrelated SMS marketing where additional permission is required.

10.2 SMS consent

By voluntarily subscribing to an OGPP SMS program, you authorize OGPP to send messages to the mobile number you provided for the purposes disclosed at signup.

Where applicable:

  • SMS marketing consent is voluntary;
  • consent is not a condition of purchasing an OGPP product or service;
  • OGPP may use a confirmation or double-opt-in process;
  • you must control or be authorized to use the number you provide; and
  • OGPP may retain the signup source, consent language, date, time and related evidence.

10.3 Message frequency and carrier charges

Message frequency varies according to the program, your requests, your account or membership status and your communication preferences.

Message and data rates may apply. Your mobile carrier’s rates and terms govern applicable charges. OGPP is not responsible for carrier charges or for delayed, blocked or undelivered messages resulting from carrier or network limitations.

10.4 SMS opt-out and assistance

You may withdraw consent to promotional SMS messages at any time by:

  • replying STOP to an OGPP text message; or
  • contacting OGPP at privacy@ogprojectpartners.ca or +1 (587) 718-0106.

10.4.1 Opt-out confirmation and essential messages

OGPP may send one confirmation message acknowledging the opt-out. The request will be processed as soon as reasonably practicable and within any legally required period.

Reply HELP for available assistance or contact OGPP using the information in Section 23.

Opting out of promotional SMS messages may not prevent OGPP from sending essential non-promotional messages required to administer an existing service, protect an account, complete a requested transaction, respond to you or meet a legal obligation.

10.5 Mobile-information restrictions

OGPP does not sell or rent mobile telephone numbers or SMS consent information.

Mobile information, including SMS consent and opt-in records, will not be shared with third parties or affiliates for their independent marketing or promotional purposes. It may be disclosed to authorized providers acting on OGPP’s instructions where necessary to operate the messaging program, deliver messages, manage subscriptions and opt-outs, maintain security or comply with law.

11. Cookies and tracking

OGPP may use cookies, pixels, analytics tools and similar technologies to:

  • operate the website and remember preferences;
  • maintain sessions and authentication;
  • improve performance and user experience;
  • analyze traffic and service use;
  • measure campaign performance and conversions;
  • support permitted marketing; and
  • detect fraud and security threats.

11.1 Your cookie choices

Where required, OGPP will provide cookie notices or consent choices. You may also control cookies through your browser settings, although disabling certain cookies may affect service functionality.

12. Disclosure of personal information

OGPP may disclose information to authorized providers and recipients, including:

  • AI service providers;
  • payment processors;
  • hosting, database, authentication and cybersecurity providers;
  • Mailchimp or other email and SMS communications providers;
  • mobile network operators, telecommunications aggregators and delivery providers;
  • analytics, scheduling, customer-relationship management and file-storage providers;
  • contractors supporting authorized OGPP services;
  • legal, accounting, security or compliance advisers;
  • law-enforcement agencies, courts or regulators where authorized or required; and
  • a successor or counterparty in a proposed or completed business transaction, subject to appropriate safeguards.

12.1 Authorized purposes only

Service providers are permitted to process information only for authorized purposes, subject to applicable agreements and law.

13. Processing outside Canada

Some service providers may process or store personal information outside Canada. Information processed in another jurisdiction may be subject to that jurisdiction’s laws and lawful-access requirements.

OGPP uses reasonable contractual, administrative and technical measures to require service providers to protect information appropriately. Contact OGPP if you would like information about relevant cross-border processing practices.

14. Security safeguards

OGPP uses reasonable technical, administrative and organizational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, loss, modification or destruction. Safeguards may include:

  • HTTPS and encryption where appropriate and available;
  • access controls, authentication and password protection;
  • server-side payment verification;
  • role-based permissions and restricted administrative access;
  • logging, monitoring and rate limiting;
  • secure credential and API-key handling;
  • file-type and upload restrictions;
  • least-privilege access; and
  • security and privacy review of relevant providers.

14.1 No absolute security

No internet, email, SMS, telecommunications or storage system is completely secure. OGPP cannot guarantee absolute security.

15. Data retention

OGPP retains personal information only for as long as reasonably necessary for:

  • service and subscription administration;
  • document-review or advisory fulfilment;
  • support and communications;
  • consent and preference management;
  • audit and business records;
  • legal and regulatory compliance;
  • dispute resolution and enforcement;
  • fraud prevention; and
  • security monitoring.

15.1 Retention of specific records

Chat history, uploaded files and review submissions may be retained for a limited period unless longer retention is required for an authorized operational, legal or dispute-resolution purpose.

Email and SMS consent records, suppression records and unsubscribe information may be retained after other information is deleted so that OGPP can respect communication preferences and demonstrate compliance.

Users may request deletion where applicable, subject to legal, security, contractual and reasonable business-record requirements.

16. Your privacy rights

Depending on applicable law, you may have the right to:

  • request access to personal information OGPP holds about you;
  • request correction of inaccurate or incomplete information;
  • withdraw consent where processing depends on consent;
  • request deletion, subject to applicable exceptions;
  • request information about use and disclosure;
  • unsubscribe from email or SMS marketing;
  • request account closure; and
  • raise a privacy concern or challenge compliance.

16.1 Exercising a right

To exercise a right, contact OGPP using Section 23. OGPP may request information reasonably necessary to verify your identity and authority before fulfilling a request.

17. Children’s privacy

OGPP Strategy Advisor is not intended for individuals under 18 years of age, and OGPP does not knowingly collect personal information directly from children through the platform. If OGPP learns that a child has submitted personal information without appropriate authorization, it may delete the information and close the associated account.

18. Business transactions

If OGPP is involved in a merger, acquisition, financing, restructuring, sale of assets or similar transaction, personal information may be disclosed or transferred as part of the transaction, subject to confidentiality and other safeguards required by law.

19. Privacy and security breaches

If OGPP becomes aware of a privacy or security breach, it will assess the incident, take reasonable containment and remediation measures and provide notifications to affected individuals, regulators or other parties where required by applicable law.

20. Third-party links and services

OGPP websites and communications may link to third-party sites or services. OGPP is not responsible for third-party content, security or privacy practices. Review the applicable third party’s terms and privacy policy before providing information or using its service.

21. Changes to this Privacy Policy

OGPP may update this Privacy Policy to reflect changes in its services, messaging programs, providers, legal obligations or privacy practices.

The revised Policy will be posted with an updated revision date. Where required, OGPP will provide additional notice or obtain new consent before making a materially different use of personal information.

22. Related terms

This Privacy Policy should be read with the documents applicable to the relevant service, which may include:

  • OGPP Strategy Advisor Terms of Use;
  • SMS Terms and Conditions;
  • Membership or subscription terms;
  • Refund, Cancellation and Subscription Policy;
  • AI Disclaimer;
  • Cookie notice or settings; and
  • service-specific agreements.

22.1 Legal rights prevail

Mandatory legal rights and requirements prevail where they conflict with a contractual provision.

23. Contact OGPP

For privacy questions, requests or complaints, contact:

OG Project Partners Inc. — Calgary, Alberta, Canada. Privacy: privacy@ogprojectpartners.ca. General enquiries: askme@ogprojectpartners.ca. Telephone: +1 (587) 718-0106. Corporate website: https://www.ogprojectpartners.ca. Strategy Advisor: https://strategyadvisor.ogprojectpartners.ca

Please do not send passwords, payment-card details, government identifiers or other unnecessary sensitive information when submitting a privacy request.